Description We are in search of an Insurance Follow-Up Specialist to join our healthcare team located in Chattanooga, Tennessee. This role primarily involves handling insurance follow-ups, medical collections, and communicating with clients through various channels including emails and messaging portals. This position also offers a contract to hire employment opportunity.

Responsibilities:

• Handle insurance follow-ups to ensure timely payments and resolve any discrepancies

• Manage medical collections efficiently, ensuring accurate record-keeping

• Communicate effectively with clients through emails and messaging portals to address their concerns and inquiries

• Monitor and maintain accurate customer credit records, updating them as necessary

• Use knowledge of Medicare and Medicaid to improve the efficiency of insurance follow-up processes

• Prioritize tasks and manage time effectively to meet deadlines

• Collaborate with the healthcare team to address and resolve any issues related to insurance follow-ups

• Use your hospital billing experience to improve the billing systems and processes

• Stay updated on changes in Medicare and Medicaid regulations and policies

• Use your skills in Insurance Follow-up, Medicare, Medicaid, and Medical Collections to improve the efficiency of operations. Requirements • Proficiency in insurance follow-up procedures within the healthcare industry.

• Experience with Medicare and Medicaid processes and guidelines.

• Knowledge of medical collections and the ability to manage patient accounts effectively.

• Ability to handle confidential information with discretion and in compliance with data privacy laws.

• Strong communication skills to liaise with insurance companies and patients.

• Proficient in using healthcare management software and databases.

• Excellent organizational skills and attention to detail.

• Ability to work independently and as part of a team.

• Previous experience in hospitals or social assistance roles will be beneficial.

• Willingness to stay updated with changes in insurance policies and healthcare regulations.

• Demonstrated problem-solving skills and the ability to handle multiple tasks simultaneously.

• A commitment to providing exceptional service to patients and healthcare providers.

• Strong written communication skills for preparing clear and concise reports.

• Ability to work in a fast-paced environment and meet deadlines.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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