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Ross Stores, Inc. Senior IT Applications Analyst (Payment Application/POS) in Dublin, California

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The role of Senior IT Applications Analyst (Store Systems) is responsible for executing projects that employ both new and established technologies and solutions to address business requirements. Collaborates with the Business management and IT teams to deliver necessary changes to support the desired roadmap. Furthermore, the Senior Analyst works closely with the business stakeholders to review system needs and support throughout the process from concept to implementation. Additionally, the Senior Analyst supports to coordinate the efforts of both internal and external personnel, as well as key business partners in maintaining the existing production systems, and in the execution of new system projects. In this position, the Senior Analyst is expected to have a strong foundation in both functional and technical skills and be eager to learn and grow in one or more areas associated with Payment and POS solutions.

The base salary range for this role is $90,500 - $148,700. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

Architecture & Information Management

• Understand how the different application components will need to interact with each other for moderate to highly complex projects.

• Drive the execution of support and compliance requirements for Store systems applications.

Relationship Management

• Document requirements and assume responsibility for obtaining sign-off from customer and business partners on moderate complex projects.

• Translate functional requirements to technical requirements on moderate complex projects.

Development Lifecycle

• Highlight/identify gaps in existing functionality and review requirements with stakeholders on moderate complex projects.

• Develop a high-level functional design solution.

• Validate processes to ensure that detailed designs match high level designs and are traceable to requirements in the functional specification for moderate to highly complex projects.

• Provide support to the development team during the design and build phases to ensure quality deliverables are produced.

• Drive the test execution throughout all phases of testing (i.e. unit, end-to-end, integration, performance, operational readiness, user acceptance.) for high to uniquely complex projects.

• Routinely manage user acceptance testing for high to uniquely complex projects and obtain sign-off from the business.

• Support on the creation of implementation deliverables: training plan, training schedule, job aids, transaction support, etc.

Technical Services

• Support execution of release and deployment plans with all stakeholders.

Project Management

• Follow on standards for project plan creation and support project mobilization by confirming project scope, estimate, resources, roles, and responsibilities.

• Advise, review, and drive the creation of project status reports by members of the project team and self.

• Create reporting/dashboards for executive review on moderate to complex projects.

Vendor Management

• Work with software and/or hardware vendors on enhancements and production issues

COMPETENCIES:

People

• Building Effective Teams (for managers of People and Projects)

• Developing Talent (for managers of people only, N/A for this role/level)

• Collaboration

Self

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict

Business

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility

With particular emphasis on the following specific position-related competencies:

• Analysis and Judgment

• Drive for Results

• Planning and Organization

• Problem-Solving

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Minimum 5 years' years' experience supporting retail systems or IT management consulting experience. Solid understanding of retail dynamics within a complex, highly integrated environment.

• Bachelor's degree or equivalent work experience in information systems, computer science, or a related technical discipline.

• Technical orientation balanced by project management discipline.

• Able to articulate issues, build consensus around recommendations, define next steps along with defined timeline.

• Ability to act independently to determine methods and procedures on new or special assignments

• Strong analytical and problem-solving skills.

• Outstanding verbal and written communication skills; outstanding listening skills.

PHYSICAL REQUIREMENTS/ADA:

This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position.

This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.#LI-Hybrid

SUPERVISORY RESPONSIBILITIES:

N/A

DISCLAIMER:

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

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