Job Information
UTMB Health Medical Assistant I, Oncology (League City) in League City, Texas
Medical Assistant I, Oncology (League City)
League City, Texas, United States
Patient Care
UTMB Health
Requisition # 2402138
REQUIREDEDUCATION/ EXPERIENCE:
High school or equivalent.
Registered Medical Assistant
or graduate of an approved Medical Assistant program.
CPR Certificationrequired.
JOB SUMMARY :
To provide technical, supportive, age specific and developmentallyappropriate patientcare functions for assigned clinical area.
The Medical Assistant may function as a member of a Patient Centered Medical Home clinical team or may function in a role that includes routine administrative and clinical tasks. The Certified Medical Assistant is proficient in independentlymaintaininga positive patient experience by consistently exceeding expectations in customer service and patient care.
*MAJOR DUTIES / CRITICAL TASKS: * * *
· Able to effectivelyidentifyproblems anddeterminesolutions.
· Understand clinic flow to maximize clinic usage to meet patient needs.
· Assists with patient flow within assigned outpatient clinic setting.
· Respondsin a timely mannerto call-lights.
· Provides comfort measures to patient / family.
· Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.
· Obtains vital signs. Appropriately documents chief complaint and reason for visit.
· Uses aseptic techniques and infection control measures in the performance of duties.
· Accurately collects excretory specimens, such as urine and feces.
· Obtains blood samples by venipuncture.
· Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, andhemocult.
· Measures and records intake and output as ordered.
· Prepares andassistspatients undergoing treatments, examinations, and procedures.
· Recognizes patient care priorities, treatment plan,objectives, and potential crisis
· Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned.
· Recognizes and communicates patient needs and unusual occurrences with patients / families.
· The MA will refill patient medications asrequested, using the guidelines for the prescribing physician/provider in their assigned area andin accordance withthe policy C51, Prescription Refill Management for Ambulatory Care Services.
· Safely and properly administers medications as assigned.
· Accuratelydocuments/communicatesinterventions and measurements.
· Communicates relevant information toappropriate healthcare provider.
· Under supervision, completesaccurate, concise, and legible documentationon patientclinic record.
· Assist with medication reconciliation asrequired.
· Assists in the maintenance of equipment, supplies, and the environment.
· Assists inmaintaininga clean and safe environment.
· Checks equipment/supplies forexpirationdates, electrical safety tags, intactness, and usability.
· Cleans equipment and returns to its proper place.
· Reports equipment and supplies needing replaced or repaired.
· Stocks rooms, carts, cabinets, etc. as assigned /requested.
· Respects and supports patient rights.
· Serves as patient / family advocate.
· Practices principles of patient and employee confidentiality.
· Utilizes available resources and seeksassistancein dealing with ethical dilemmas, asappropriate.
· Practices positive customer peer relations.
· Consistently communicates in a professional and courteous manner.
· Reports and seeksassistancein dealing with guest complaints / concerns.
· Establishes and maintains a positive rapport with patient / family and co-workers.
· Consistently responds to customer requests / needs inan appropriate manner.
· Participates in and supports continuous quality improvement activities at the clinic / departmental level, asappropriate.
· Demonstrates acceptable productivity and practices cost containment.
· Prioritizes and completes all work in an effective and efficient manner.
· Demonstrates initiative, resourcefulness, and flexibility.
· Effectively and efficiently uses time, equipment, and supplies.
· Functions as an interdependent and supportive team member.
· Provides support andassistance, asappropriate.
· With direction,remainscalm and purposeful and responds inan appropriate, professional manner in emergent or chaotic situations.
· Participates in clinic meetings / activities and supports the clinical, departmental, and organizational philosophy and goals.
· Accepts responsibility for own growth / development.
· Participates in in-services and ongoing education programs.
· Remains current on all in-service / education / credentials /certification requirementsfor position, asappropriate.
· Exchanges constructive feedback with peers and others.
· Conducts self-evaluation andparticipatesin developmental goal setting.
· Patient Centered Medical Home Medical Assistant
· All Medical Assistant Essential Job Functions, and
· Contributes to the partnership among clinical practitioners, patients and families ensuring decisions respect patients’ wants, needs and preferences,
· Contributes to provide education and support to patients to enable patients to make decisions andparticipatein their own care,
· Contributes as a member of a clinical team accountable for a patient’s physical and mental health care needs including prevention, wellness, acutecareand chroniccare
· Participates in coordinated care across all elements of the broader health care system, including specialty care, hospitals, home health care and community services,
· Contributes to offering patients the ability to access services with shorter waiting times, “after hours” care, 24/7 electronic or telephone access and communication through health IT,
· Contributes to a care team of clinicians and staff to ensure that patients and families make informed decisions about their health.
· Administrative and Clinical Duty Medical Assistant
· All Medical Assistant Essential Job functions, and
· Answers patient calls with accuracy and properly document patient needs,
· Appointment scheduling, including financial counseling for day surgery, reminder calls, patientfinancial responsibilityand future appointments,
· Arrives patients including preparation of paperwork/charts, collection and receipting of copays, tokens distributed and authorized deferments
· Registration including eligibility, demographics and Medicare andthird-party coverage, communicates any obstacle to access or authorization to patient, referral source, UTMB Physician and clinical staff appropriately,
· Dispositions patient within designated timeline.
· Specialty/other
· All Medical Assistant Essential Job Functions, and
· Proficient in multiple specialty procedures and
· Successful completion of all Patient Services Specialist training including refresh training
· Performs related duties assigned
Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.
Compensation
UTMB Health
- UTMB Health Jobs